Privacy Policy

 Privacy PolicyIntroduction This Privacy Policy describes how BuildHomeMart and its affiliates (collectively “BuildHomeMart”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://buildhomemart.com (hereinafter referred to as the "Platform").Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and applicable product/service terms. You also agree to be governed by the laws of India, including those applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.Collection We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. This includes, but is not limited to, data provided during sign-up or registration, such as name, date of birth, address, phone number, email ID, and proof of identity or address.Sensitive personal data may also be collected with your consent—such as bank account details, card information, or biometric data (e.g., facial features)—to enable certain features on the Platform, in accordance with applicable laws.You always have the option to not provide certain information by choosing not to use a specific service or feature. We may also track your behavior, preferences, and other voluntarily shared information for analytics and insights.We collect transaction-related data on the Platform and from third-party partners. If these partners collect data directly, their privacy policies apply. We are not responsible for their practices and encourage you to read their policies before sharing information.If you receive a suspicious email or call claiming to be from BuildHomeMart requesting personal information like card PINs or passwords, do not share such details. Report such incidents to law enforcement immediately.Usage We use your personal data to:Provide the requested servicesAssist sellers/business partners in fulfilling ordersEnhance your experienceResolve disputes and troubleshoot issuesInform you about offers, products, and servicesCustomize content and protect against fraudConduct surveys and researchEnforce our terms and policiesWe may market to you unless you opt out. Some services may be affected if you don’t grant us required permissions.Sharing We may share your data with our group entities, affiliates, sellers, business partners, service providers (e.g., logistics, payment processors), and others as needed to provide services and fulfill legal obligations.We may disclose personal data:To government/law enforcement agencies as legally requiredTo enforce policies or protect rights, safety, and propertyIn case of investigations or fraud preventionSecurity Precautions We adopt reasonable security practices to protect your data. While we use secure servers and follow best practices, data transmission over the internet is not completely secure. Users are responsible for keeping their login credentials safe.Data Deletion and Retention You can delete your account via your profile settings or by contacting us. However, if there are unresolved claims or active services, deletion may be delayed.We retain personal data only as long as needed or as required by law. We may retain anonymized data for analytics or fraud prevention.Your Rights You can access, correct, or update your personal data via the Platform.Consent By using the Platform or providing information, you consent to our collection, use, storage, and sharing of your data as outlined in this Privacy Policy. If you share data of others, you confirm you have permission to do so.We may contact you via SMS, email, or calls regarding the purposes stated. You can withdraw consent by writing to our Grievance Officer. Mention “Withdrawal of consent for processing personal data” in the subject line. Requests may be verified before action. Withdrawal is not retrospective and may affect your access to services.Changes to this Privacy Policy We may update this Privacy Policy to reflect changes in our data practices. Please check periodically for updates. We may also notify you of significant changes as required by law.